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Instagram DM integration

3 min read

📸 Instagram DM Integration Guide

For Pluto AI Studio Users (Beginner-Friendly Setup)
🔗 App Dashboard: https://ozonetechno.com/app/

🔷 Overview

This guide will help you connect your Instagram account (DMs) to Pluto AI Studio.

You’ll learn how to find:

  • Instagram Business Account ID
  • Page Access Token (used for Instagram messaging)

👉 Don’t worry—everything is explained step by step for non-technical users.

⚙️ PART 1 — Prerequisites (IMPORTANT)

Before starting, make sure:

✔ Your Instagram account is a Business or Creator account
✔ It is connected to a Facebook Page
✔ You have admin access to that Page

Step 1: Convert to Business Account (if needed)

  1. Open Instagram app
  2. Go to Settings → Account
  3. Tap Switch to Professional Account
  4. Choose Business

Step 2: Link Instagram to Facebook Page

  1. Go to your Facebook Page
  2. Click Settings
  3. Select Linked Accounts → Instagram
  4. Click Connect Account

⚙️ PART 2 — Meta Developer Setup

Step 3: Open Developer Dashboard

  1. Go to: https://developers.facebook.com/
  2. Log in with your Facebook account

Step 4: Select or Create an App

  1. Click “My Apps”
  2. Select your app
    (or click Create App → Business)

📦 PART 3 — Add Required Products

Step 5: Add Messenger Product

  1. In your app dashboard
  2. Scroll to “Add Products”
  3. Click Set Up next to:

    ➤ Messenger

Step 6: Add Instagram Product

  1. In the same section
  2. Find Instagram Graph API
  3. Click Set Up

🔑 PART 4 — Generate Access Token

Step 7: Connect Your Facebook Page

  1. Go to:
    Messenger → Settings
  2. Scroll to Access Tokens
  3. Click “Connect a Page”
  4. Select the Facebook Page linked to Instagram

Step 8: Copy Page Access Token

  1. After connecting
  2. Click Generate Token
  3. Copy the Page Access Token

⚠️ Important Notes

  • This token is required for Instagram messaging
  • Keep it secure (like a password)

🆔 PART 5 — Find Instagram Business Account ID

Step 9: Locate Instagram ID

  1. Go to:
    Instagram Graph API → Getting Started
  2. Look for your connected Instagram account
  3. You will see:

    ➤ Instagram Business Account ID

  4. Copy this ID

✅ Alternative Method

You can also retrieve it via:

  • Graph API Explorer
  • Or via Page → connected Instagram details

🔗 PART 6 — Connect to Pluto AI Studio

Step 10: Enter Credentials

  1. Open: https://ozonetechno.com/app/
  2. Login to Pluto AI Studio
  3. Go to:

    ➤ App Store → Instagram DM

Paste the following:

Field What to Paste
Page Access Token (from Step 8)
Instagram Business ID (from Step 9)
  1. Click Connect / Save

🔄 PART 7 — Setup Webhook (REQUIRED)

Step 11: Add Webhook

  1. In Meta dashboard:
    Messenger → Settings
  2. Scroll to Webhooks
  3. Click Add Callback URL

Enter:

Field Value
Callback URL (from Pluto AI Studio dashboard)
Verify Token (from Pluto AI Studio dashboard)

Step 12: Subscribe to Events

  1. Select your Page
  2. Enable:
    • messages
    • messaging_postbacks
    • instagram_messages
  3. Save changes

✅ PART 8 — Test Instagram DM

Step 13: Send Test Message

  1. Open Instagram
  2. Send a DM to your business account
    Example: “Hi”

✅ Pluto AI Studio should respond automatically

🚨 Troubleshooting

  • ❌ No reply?
    • Check webhook is properly configured
    • Confirm Instagram is linked to correct Facebook Page
  • ❌ Invalid token?
    • Regenerate Page Access Token
  • ❌ Instagram not showing?
    • Ensure it’s a Business account
    • Reconnect in Facebook Page settings

🎉 You’re All Set!

Your Instagram DM integration is now live with Pluto AI Studio 🚀

💡 Recommended Next Steps

  • Set up auto-replies
  • Build conversation flows
  • Connect lead capture or CRM

If you want, I can also create:

  • A combined WhatsApp + Messenger + Instagram guide
  • Or a client-ready branded PDF version

Just tell me 👍

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